Last, the physical effect can be inconsistent for the same command.
Some haptic devices can behave differently depending on ambient conditions (\eg temperature, finger moisture, cleanliness).
-\subsection{Human and system behavior}
+\subsection{The Human-System loop}
Norman's theory of action is typically used to describe differences between the user's perceptual model and the system's conceptual model.
The adaptation of this theory to systems describes a similar difference, but the conceptual and perceptual models are inverted.